U.S & Canada

• Processing time: For order verification, tailoring, quality check, and packaging. All orders are dispatched within 48 hours after the order is placed. The processing time usually takes an additional 2-4 business days.

• Free Standard Shipping: 10-15 business days.
• Calculated Shipping cost will depend on your address: 7-10 business days. 

Rest of World

• Processing time: 2-4 business days.

• Free Standard Shipping: 10-20 business days.

Please note that we are a relatively new company, and we are working very hard with our logistics team to ensure faster shipping is available to our customers. We appreciate your patience. If you have any questions concerning your order, send an email to our support team support@navinee.com or message us on social media @shopnavinee.

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items: 

We do not accept returns for custom made jewelry and gift cards

To complete your return, we require a receipt or proof of purchase. Please send this information to our email support@navinee.com for further instructions.

For more details on our return and refund policy, see here.

Navinee's jewelry is made with eco-friendly, durable, and high quality materials. Our jewelry will not tarnish if taken care of properly.

In order to ensure it lasts for a long time, we recommend taking them off when doing activities such as gardening, laundry, cleaning and bathing.

Chemicals and soaps tend to leave a residue on CZ stones, causing them to become dull quickly.

A good way to clean your cubic zirconia is to use a small soft brush and hot soapy water to remove dirt. Rinse it in warm water and pat dry with a clean cloth. This will restore the cubic zirconia stone to its natural shine and clarity. Cleaning should be done every few weeks to maintain the maximum appeal of the stone.